Dynamics 365 Customer Engagement (CRM)

Dynamics 365 Customer Engagement (CRM)

Dynamics 365 CE CRM Customization and Administration (Low Code) Course: 2234

This class is all you need to support, administrator and customize,  Microsoft Dynamics 365 CE (CRM) . This will teach you how to add additional functionally to your existing Dynamics 365 system. We cover configuration, implementation, entities, forms, chart and dashboards. This course will teach you to manage solutions, forms and visualizations as well add […]

  • Duration: 3 days
  • Price:
Dynamics 365 CE CRM On-Premise Customization & Development with low-code, and code XRM Toolbox, Visual Studio C# Plugins Course: 2101

Dynamics CRM Customization & Development using C# Plugins, Visual Studio & XRM toolbox. This course is for a Dynamics 365 CRM developer and customers who have a technical background and familiarity with Microsoft Dynamics 365  or Dynamics 365 CRM 2016, 2015

  • Duration: 5 days
  • Price:
Dynamics 365 CRM Development Extending Plugins On-Premise Course: 2456

Learn Dynamics 365 Extensions, query and execute these operations, business process implementation and workflows, Plug-ins, application event programming, client extensions, and web resources. Finally, it includes a summary overview of the integration between Flow and Power BI and Dynamics 365 (CRM).

  • Duration: 3 days
  • Price:
Dynamics 365 HR Management: Optimize Human Capital Course: 2124

Dynamics 365 Human Resources – Empower employees with  easy-to-use self-service HR tools.  Automate processes to increase efficiency. Decrease operational expenses and financial complexities.

  • Duration: 2 days
  • Price:
MB-210 Training: Dynamics 365 Sales Functional Consultant MB-280 Course: 2139

Dynamics 365 Sales Enterprise is the base of a full sales lifecycle—from lead generation to opportunity management and deal closure

Use AI and leveraging automation, analytics, and integration capabilities to optimize sales performance.

  • Duration: 3 days
  • Price: $1,995.00
MB-220 Training: Dynamics 365 Marketing Functional Consultant MB-280 Course: 2140
  • Manage marketing content, templates and integrations
  • Create and manage leads
  • Design and create marketing forms and pages
  • Create and manage segments
  • Set up and launch customer journeys
  • Create and manage events
  • Duration: 3 days
  • Price: $1,995.00
MB-230 Training: Dynamics 365 Customer Service Functional Consultant Course: 2141

This course provides a foundational understanding that supports deeper specialization in Sales, Marketing, and Customer Service consultant roles.

  • Understand the Dynamics 365 Ecosystem
  • Configure and Customize Apps
  • Implement Security and Access Controls
  • Manage Business Processes
  • Integrate with Microsoft Power Platform
  • Work with Dataverse and ALM

 

  • Duration: 3 days
  • Price: $1,995.00
MB-240 Training: Dynamics 365 Field Service Functional Consultant Course: 2142

Move your organization from reactive to proactive to predictive service using data insights and connected experiences.  Connect Dynamics 365 for Field Service to Power BI for Data Analytics.  Learn how to identify and scheduling resources to managing workloads for mobile.  Design efficient solutions that align with customer goals.

  • Duration: 4 days
  • Price: $2,495.00
MB-260 Training: Customer Data Platform Specialist Course: 2137

Customer Data Platform specialists implement solutions that provide insight into customer profiles and that track engagement activities to help improve customer experiences and increase customer retention. In this course, students will learn about the Dynamics 365 Customer Insights solution, including how to unify customer data with prebuilt connectors, predict customer intent with rich segmentation, and maintain control of customer data. This course begins with importing and transforming your customer data and culminates with extending your customer data platform solution into the Power Platform and Dynamics 365 applications.

  • Duration: 4 days
  • Price:
MB-280 Mastering Dynamics 365 Customer Experience – Sales, Customer Insights (Marketing) Solutions 3 Day Class Course: 2047
  • Confidently configure and deploy Dynamics 365 CE solutions
  • Empower sales teams with intelligent tools and workflows
  • Deliver personalized customer journeys using Customer Insights
  • Leverage low-code tools to streamline administration and data management
  • Duration: 3 days
  • Price: $1,995.00
MB-280: Dynamics 365 Customer Experience Analyst: Sales, Customer Engagement (Marketing) Track MB-280T01, MB-280-T02, MB-280T03 Course: 2144
  • Confidently configure and deploy Dynamics 365 CE solutions
  • Empower sales teams with intelligent tools and workflows
  • Deliver personalized customer journeys using Customer Insights
  • Leverage low-code tools to streamline administration and data management
  • Duration: 3 days
  • Price: $1,995.00
MB-280T01 Dynamics 365 CE – Configure and Build Model Driven Solutions (Dynamics 365 Customer Experience Analyst) Course: 2047
  • Confidently configure and deploy Dynamics 365 CE solutions
  • Empower sales teams with intelligent tools and workflows
  • Deliver personalized customer journeys using Customer Insights
  • Leverage low-code tools to streamline administration and data management
  • Duration: 3 days
  • Price: $1,995.00
MB-280T03: Marketing Design and deliver powerful customer experiences with Dynamics 365 Customer Insights Course: 2144
  • Confidently configure and deploy Dynamics 365 CE  Customer Insights
  • Empower sales teams with intelligent tools, workflows and marketing
  • Deliver personalized customer journeys using Customer Insights
  • Duration: 1 day
  • Price: $1,995.00
MB-280T04: Configure a Dynamics 365 CE Sales, Customer Service solution Course: 2144
  • Power Users seeking to enhance or upgrade and existing CRM, older version of Dynamics 365 CE Sales, Customer Service, Marketing, Customer Insights
  • You want to know how to improve the Dynamics 365 CE (CRM) you already have
  • You want to align the Dynamics 365 CE with your companies needs
  • Duration: 3 days
  • Price: $1,995.00
MB-910 Dynamics 365 CE Fundamentals (CRM) Course: 2103

Dynamics 365. customer engagement, Marketing, Sales, Customer Service, Field Service, and the customer relationship management capabilities of Project Operations.

  • Duration: 1 day
  • Price: $595.00