AI-Powered Solutions to Transform Your Workforce!

Power Platform (Low-Code Automation)

• Power Platform (Power Apps, Power BI, & Power Automate) to build internal custom Apps and create reports and Dashboards with custom analytical data to support all users in remote Field Offices and Headquarters,
• Power BI High Performance Workshop for Government and Power Apps.
• Advanced Visualizations, Security settings, and Data distribution with  Power BI;
• Data Analysis Expressions DAX Power BI Data Shape Modeling

Case Management replacing SharePoint for security

• Dynamics 365 CE Case Management to replace SharePoint. The organizational objectives were twofold. Adding functional pre-made Apps and developing a “high security” set of extensions to solve the unique requirements of NCIS. Dynamics Edge was critical in helping NCIS implement their Dynamics 365 Case Management system to modernize, create efficiencies and manage security for Criminal Investigations.
• Dynamics 365 Case Management system for NCIS (Naval Criminal Investigative Services).NCIS was upgrading a Microsoft SharePoint Document Management System to Dynamics 365 Case Management to modernize investigative processes and manage digital documentation storage and access. This offered an advanced set of features to improve their process and security.
• Consulting and software developer training to the NCIS internal software development teams. NCIS staff was highly skilled, but needed guidance, consultation, and training to fully utilize the feature set of Dynamics 365 Case Management.

Power Apps & Power Automate to cover staffing shortages

• The CFPB is modernizing the agency with automation to cover staffing shortages. The whole suite of Power Platform is being deployed
• Visualizations with Power BI,
• Modernizing Apps with Power Apps,
• Power Automate to automate business process, and self-service automation with RPA.
• Multiple consulting engagements to modernize workflows.

Dynamics 365 Customer Service

• Dynamics 365 CE Customer Service to track patient’s activities, scheduling, and assigning case numbers for incidents.
• Develop Dashboards for tracking internal metrics for case management
• Consultation to resolve business processes and alignment of Dynamics 365 CE Customer Service.

Dynamics 365 CRM Developer and Customized Training Class

• Dynamics CRM 2013 Development and Customization for VetsAmerica Business Consulting, Inc.
• Training and consultation for Dynamics CRM development staff. This project was a Call Center Case Management System using Dynamics 365 to manage medical information and appointments for Doctors, Nurses, Pharmacists and Call center agents. A major requirement was medical history and restricted permissions to maintain security and HIPPA compliance.
• Open Enrollment training classes for individual students from the VA, 2008 – 2020 for Dynamics 365 (CRM), SQL Server, SharePoint
• Supply Chain – SQL Server Integration Services training at VA West Chester, IL , 2010