Government - Dynamics Edge

Core Competencies

Dynamics 365 CE (CRM) Case Management, Customer Service, Power Apps.
Dynamics 365 (ERP), Finance & Operations, AX, GP, Business Central.
Power Platform (BI) Data Analysis, Low code Apps, intelligent work flows
Digital Modernization with Document Management with Apps, and Portals
Emerging technologies supporting DoD365 – Azure, AI, Power BI, Power Apps

Differentitators

Dynamics and Power Platform application development experience
14+ years’ experience with Microsoft Dynamics
Supporting all versions of Dynamics CE, FO, BC, CRM, AX, GP, NAV
Microsoft Gold Partner with 10 competencies
Experience working in Government Cloud and Hybrid Environments.
Enabled staff to support, further enhance and create advanced solutions.
Custom Training Courses for achieving organization goals

Agency Modernization

Cloud & Digital Transformation Consulting
Experienced with large rollouts and upgrades for Enterprise/Agencies (20+)
Secure sensitive systems and data
Real-time organization line-of-business insights
Converting Legacy Systems to Cloud Infrastructure

Modernizing Agency Business Processes!

Agencies need to adopt new technologies and innovations to help them empower employees, optimize operations, and reduce costs.

Dynamics Edge

Dynamics Edge delivers Public Sector Industry Solutions
AI (Artificial Intelligence) and Business Applications (Dynamics 365, Power Platform). Applied AI, Data Science in GCC, GCC High, DoD, DAF, Secret Government Clouds

Dynamics 365 (CRM: Customer Service, Field Service, Project Operations, Contact Center, HR) (ERP: Finance, Supply Chain, Manufacturing, Commerce, Guides), Azure, Power BI, Power Apps, Power Automate, Power Pages Portal, Microsoft 365, SQL Server

Building, evaluating, deploying Generative AI solutions and proof of concepts. Azure OpenAI, CoPilots, GitHub, Microsoft 365, Power BI and Fabric. Modernizing systems with low-code, AI (Artificial Intelligence), Data Analytics, RPA Robotic Process Automation, DevOps, Managed Services, Workforce development

DUNS :957676013
CAGE Code :5ZEL3
EIN :26-2797712
SAM :N9WFHJGM3KK5
Accepting Credit Card :Yes
SAM Registration :Active
GSA Schedule MAS :47QTCA20D000D
Socioeconomic status:Small-HUBZone Business

NAICS Codes :
- 541511 : Custom Computer Programming Services
- 541512 : Computer Systems Design Services
- 541519 : Other Computer Related Services
- 541611 : Admin Mgmt and Gen Mgmt Consulting Services
- 541690 : Other Scientific and Tech Consulting Services
- 518210 : Data Processing, Hosting, and Related Services
- 541990 : All Other Professional, Scientific, and Technical Services
- 561312 : Executive Search Services
- 611420 : Computer Training
- 611430 : Professional and Management Development Training

Product & Service Codes (PSC) :
- DA01, DC01, DE02, DF01, DF10, DE01, DH10,DG01, DG10, DK01, DJ10, DD01, DF10, DE11, DB01, DA10, DE10, DK01, U099, U009, U012, R499, R799

Past Performance

Dynamics Edge has provided services for many Federal Agencies. Below are some of our relevant engagements. It is not a complete list of all Companies, State, Local, and Federal organizations served.

HUD (Housing & Urban Development) – Microsoft Power Platform (Low-Code Automation)

Power Platform (Power Apps, Power BI, & Power Automate) to build internal custom Apps and create reports and Dashboards with custom analytical data to support all users in remote Field Offices and Headquarters, February – June 2022
Power BI High Performance Workshop for Government and Power Apps.
Advanced Visualizations, Security settings, and Data distribution with Power BI;
Data Analysis Expressions DAX Power BI Data Shape Modeling

DC Government – Dynamics 365 Customer Service

Dynamics 365 CE Customer Service to track patient’s activities, scheduling, and assigning case numbers for incidents.
Develop Dashboards for tracking internal metrics for case management
Consultation to resolve business processes and alignment of Dynamics 365 CE Customer Service.

Veterans Affairs – Multiple Engagements

SharePoint – Remodel, reconfigure and restructure SharePoint server
Design workflows to support the physicians and administrative staff.
Create, managing Document Library, Approval Workflow, Library settings & Customized Views.
SharePoint site owner training: Creating Surveys and setting up branching logic

Dynamics 365 CRM Developer and Customized Training Class for Veterans Affairs .

Dynamics CRM 2013 Development and Customization for VetsAmerica Business Consulting, Inc.
Training and consultation for Dynamics CRM development staff. This project was a Call Center Case Management System using Dynamics 365 to manage medical information and appointments for Doctors, Nurses, Pharmacists and Call center agents. A major requirement was medical history and restricted permissions to maintain security and HIPPA compliance.
Open Enrollment training classes for individual students from the VA, 2008 – 2020 for Dynamics 365 (CRM), SQL Server, SharePoint
Supply Chain – SQL Server Integration Services training at VA West Chester, IL , 2010
This engagement used SQL Server Integration Services (SSIS) acquire information from the VA Supply Chainm(a variety of IT systems). The goal was to provide a cost-savings by cost-comparisons.

NCIS – Dynamics 365 (CRM) Case Management replacing SharePoint for security

Dynamics 365 CE Case Management to replace SharePoint. The organizational objectives were twofold. Adding functional pre-made Apps and developing a “high security” set of extensions to solve the unique requirements of NCIS. Dynamics Edge was critical in helping NCIS implement their Dynamics 365 Case Management system to modernize, create efficiencies and manage security for Criminal Investigations.
Dynamics 365 Case Management system for NCIS (Naval Criminal Investigative Services).NCIS was upgrading a Microsoft SharePoint Document Management System to Dynamics 365 Case Management to modernize investigative processes and manage digital documentation storage and access. This offered an advanced set of features to improve their process and security.
Consulting and software developer training to the NCIS internal software development teams. NCIS staff was highly skilled, but needed guidance, consultation, and training to fully utilize the feature set of Dynamics 365 Case Management.

CFPB (Consumer Finance Protection Board)- Power Apps & Power Automate

The CFPB is modernizing the agency with automation to cover staffing shortages. The whole suite of Power Platform is being deployed
Visualizations with Power BI,
Modernizing Apps with Power Apps,
Power Automate to automate business process, and self-service automation with RPA.
Multiple consulting engagements to modernize workflows.

City of El Paso, TX Power BI High Performance Workshop for Government & Office 365 Rollout

On-site consulting while the City of El Paso modernized internal systems. City was converting users to Office 365 and Power Platform. New skills rollout support for city workers. Dedicated consulting for Emergency Management center to build complex reports and dashboards with Power BI.

Dallas Ft. Worth Airport – SharePoint Collaboration Upgrade

Long-term project supporting Dallas Ft. Worth Airport while they modernized their SharePoint services to the cloud. All levels of consulting / training provided from simple to advanced features of SharePoint. Worked with employees from all departments.

US House of Representatives (CAO) Dynamics 365 and Power Apps for Operations Management

Supporting the Customer Experience Center in case management tracking to serve users in the House of Representatives. Consulting included identifying Business Process Flows for capturing key content for support tickets. Created support Knowledge Article database for streamlining access to support documents. Using Dynamics and Power Apps to create feedback surveys.

Solutions that work across all Government Clouds