MS-900 Introduction to Microsoft 365 Fundamentals Training

Certification: Microsoft 365 Certified: Fundamentals

Dynamics Edge courses and labs are enhanced Instructor-Led Training (ILT) materials, purpose-built for live, guided instruction, structured learning and practical, work-ready skills development.

Unlike Microsoft Learn paths—which are designed for self-paced study—our ILT content follows a carefully crafted curriculum tailored for real-time engagement, interactive Q&A, The structure and flow of our materials are intentionally different to support deeper learning and immediate application.

You will Learn:

• Differentiate between the various cloud service models.
• Identify the key differences between Microsoft 365 subscriptions.
• Define compliance in general and the compliance features in Microsoft 365.
• Describe Microsoft 365 subscriptions, licenses, billing, and support

Course Outline

Module 1: Describe cloud computing

• What is cloud computing
• Describe the shared responsibility model
• Define cloud models
• Describe the consumption-based model

Module 2: Describe the benefits of using cloud services

• Describe the benefits of high availability and scalability in the cloud
• Describe the benefits of reliability and predictability in the cloud
• Describe the benefits of security and governance in the cloud
• Describe the benefits of manageability in the cloud

Module 3:  Describe cloud service types

• Describe Infrastructure as a Service
• Describe Platform as a Service
• Describe Software as a Service

Module 4: What is Microsoft 365?

• Describe the differences between Office 365 and Microsoft 365
• Describe how Microsoft 365 empowers workers in this hybrid world of work
• Describe how Copilot for Microsoft 365 unlocks a new way of working
• Explore Microsoft 365 tenant

Module 5: Describe productivity solutions of Microsoft 365

• Describe the productivity capabilities and benefits of Microsoft 365
• Describe Microsoft 365 Apps
• Describe work management tools in Microsoft 365
• Describe additional Microsoft 365 productivity apps

Module 6:  Describe collaboration solutions of Microsoft 365

• Describe the collaboration capabilities and benefits of Microsoft 365
• Describe how Microsoft Teams promotes collaboration and enhances teamwork
• Describe the Microsoft Viva apps
• Describe how Yammer helps communities connect and grow

Module 7: Describe endpoint modernization, management concepts, and deployment options in Microsoft 365

• Describe the endpoint management capabilities of Microsoft 365
• Compare the differences of Windows 365 and Azure Virtual Desktop
• Describe the deployment and release models for Windows-as-a-Service (WaaS)
• Identify deployment methods and update channels for Microsoft 365 Apps

Module 8:  Describe analytics capabilities of Microsoft 365

• Describe the capabilities of Viva Insights
• Describe the capabilities of the Microsoft 365 admin center and Microsoft 365 user portal
• Describe the reports available in the Microsoft 365 admin center and other admin centers

Module 9: Describe the function and identity types of Microsoft Entra ID

• Describe Microsoft Entra ID
• Describe types of identities
• Describe hybrid identity
• Describe external identities

Module 10:  Describe access management capabilities of Microsoft Entra ID

• Describe Conditional Access
• Describe Microsoft Entra roles and role-based access control (RBAC)

Module 11: Describe threat protection with Microsoft Defender XDR

• Describe Microsoft Defender XDR services
• Describe Microsoft Defender for Office 365
• Describe Microsoft Defender for Endpoint
• Describe Microsoft Defender for Cloud Apps
• Describe Microsoft Defender for Identity
• Describe Microsoft Defender Vulnerability Management
• Describe Microsoft Defender Threat Intelligence
• Describe the Microsoft Defender portal

Module 12:  Describe the compliance management capabilities in Microsoft Purview

• Describe the Microsoft Purview compliance portal
• Describe Compliance Manager
• Describe use and benefits of compliance score

Module 13: Describe Microsoft’s Service Trust portal and privacy capabilities

• Describe the offerings of the Service Trust portal
• Describe Microsoft’s privacy principles
• Describe Microsoft Priva

Module 14:  Describe Microsoft 365 pricing, licensing, and billing options

• Explore pricing models for Microsoft cloud services
• Explore the billing and bill management options
• Explore the available licensing and management options

Module 15:  Describe support offerings for Microsoft 365 services

• Explore support options for Microsoft 365 services
• Explain service level agreement (SLAs) concepts
• Identify how to track the service health status
• Explore how organizations can share feedback on Microsoft 365 services