Dynamics 365 Customer Engagement for Sales

Close more deals and increase seller efficiency with an AI-powered CRM solution.

Empower Your Sales Teams with AI-Driven Consulting
We help organizations transform their sales operations with AI-powered CRM strategies and hands-on implementation. Our consulting services ensure your team not only adopts the tools—but masters them to exceed customer expectations and hit ambitious revenue goals.

Through our expert-led engagement, we:

• Design and implement Microsoft Copilot and AI-driven CRM workflows tailored to your sales process.

• Enable natural language queries for open tasks, new assignments, and pipeline updates—reducing admin time and increasing selling time.

• Deploy AI-based lead scoring and prioritization models to focus on the highest-value opportunities.

• Build interactive dashboards and embedded KPIs so sales leaders can track pipeline health in real time.

• Provide sales forecasting and engagement preparation strategies that turn insights into closed deals.

With our consulting approach, your sales team gains not just software—but a measurable lift in productivity, pipeline accuracy, and win rates.

Dynamics Edge can help you get started, maintain, or customize your system. All Go-live resources available!

• Goal & Stakeholder Alignment
• Scenarios & Business Processes
• KPIs & Metrics
• Roles & Reporting
• Training for each level of user
• Custom development and support