AB-900: Introduction to Microsoft 365 and AI administration Training

Overview

Lead AI transformation across your organization. Learn practical strategies to choose high-impact AI opportunities, align investments with business goals.  Confidently drive AI adoption and innovation.

Audience Profile:

Business Leaders and IT professionals This  course is for marketing, sales, operations, HR, finance, and strategy leaders looking to enhance their productivity, streamline workflows, and gain from AI skills in a modern workplace..

Master the using M365 and AI to enhance your business

Module 1: Explore Microsoft 365 security foundations

• Analyze the Zero Trust security model
• Implement Zero Trust in Microsoft 365
• Examine threat protection and intelligence in Microsoft 365
• Explore identity and authentication in Microsoft 365
• Manage access and permissions in Microsoft 365
• Explore identity and access management in Microsoft Entra
• Troubleshoot and monitor identity security
• Module assessment

Module 2: Introduction to Microsoft 365 core services and admin controls

• Explore the Microsoft 365 ecosystem and core service components
• Explore the Microsoft 365 admin center and key admin tools
• Examine Microsoft Exchange, Teams, and SharePoint
• Establish security, identity, and compliance foundations
• Assign admin roles using Role-Based Access Control
• Module assessment

Module 3: Protect and govern Microsoft 365 data

• Identify and respond to data risks with Microsoft Purview
• Examine compliance, AI data discovery, and eDiscoveryw
• Explore oversharing and data access governance in SharePoint
• Explore data protection in Microsoft 365 Copilot
• Module assessment

Module 4: Explore Microsoft 365 Copilot and agents

• What are agents?
• Compare Microsoft 365 Copilot and agents
• Compare Microsoft 365 Copilot licensing models
• Plan and deploy Microsoft 365 Copilot and agents
• Explore real-world use cases for Copilot and agents
• Module assessment

Module 5: Perform basic administrative tasks for Microsoft 365 Copilot

• Manage Copilot licenses and pay-as-you-go billing
• Monitor and adjust pay-as-you-go Copilot usage
• Monitor Microsoft 365 Copilot usage and adoption
• Manage and govern Microsoft 365 Copilot prompts
• Apply operational best practices for Microsoft 365 Copilot
• Module assessment

Module 6: Perform basic administrative tasks for Microsoft 365 Copilot agents

• Create a Microsoft 365 Copilot Chat agent – Part 1
• Create a Microsoft 365 Copilot Chat agent – Part 2
• Create a SharePoint agent
• Test and edit your agents
• Manage user access and permissions for agents
• Examine agent approval and governance
• Monitor and manage the agent lifecycle
• Module assessment