MS-740: Troubleshooting Microsoft Teams

Students for this course should be support engineers who use advanced troubleshooting methods to support Microsoft Teams environments, analyze telemetry and log data, troubleshoot deployments, and tune performance.

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  • Virtual instructor Led Training
  • Complete Hands-on Labs
  • Softcopy of Courseware
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  • Virtual instructor Led Training
  • Complete Hands-on Labs
  • Softcopy of Courseware
  • Learning Labs
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Prerequisite

Students for this course should be support engineers who use advanced troubleshooting methods to support Microsoft Teams environments, analyze telemetry and log data, troubleshoot deployments, and tune performance. Candidates are expected to review logs and other data, infer the root cause of an issue, and provide a fix.

Students should have significant experience troubleshooting unified communications solutions with hands-on expertise specific to troubleshooting Microsoft Teams. In addition, candidates should have networking knowledge of Azure fundamentals, telephony, PowerShell, data storage technologies, APIs, app security, authentication and authorization, security and compliance information, debugging, performance tuning, and monitoring.

Course Outline

  • Troubleshoot Microsoft Teams voice issues
  • Troubleshoot issues with Microsoft Teams meetings and live events
  • Troubleshoot federation issues
  • Troubleshoot issues signing into Microsoft Teams
  • Troubleshoot teams and channels
  • Troubleshoot issues with files

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