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Dynamics 365 Customer Service & Case Management

Exceed customer expectations Deliver positive customer experiences faster. Optimize resources and help technicians be more efficient. Reduce operational costs.

Get Started Today with Dynamics 365 Customer Service and Case Management

  1. Exceed customer expectations
  2. Deliver positive customer experiences faster
  3. Optimize resources and help technicians be more efficient
  4. Reduce operational costs

Dynamics 365 Customer Service implementation

Setup your company by implementing Customer Service for Dynamics 365 Customer Service.

After Deployment, you will be able to:

  • Have a  full service case management system using  Dynamics 365 Customer Service
  • Organize accounts, contacts and vendors to provide better Customer Service
  • Extend the Application with custom Line of Business (LOB) “model-driven” Apps
  • Create custom dashboard and and “views”
  • Import and export customer records from  Dynamics 365

Dynamics 365 Customer Service: Includes:

  • Import Accounts, Vendors, and Customers with their Contact f(Limit (600 records)
  • Configure Dynamics 365 Customer Service System Settings
  • Create and User Roles  and Custom Users Roles
  • Setup Case Management System
  • Customer Service Training Class



Need help picking the right course?

Give us a call!
408-684-5250 or 
800-453-596 (Toll Free) 

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    202 S.E. Church Street, Suite 203 Leesburg, VA 20175
    800-453-5961 (Toll Free)
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