Dynamics 365 Customer Service & Case Management
Exceed customer expectations Deliver positive customer experiences faster. Optimize resources and help technicians be more efficient. Reduce operational costs.
Get Started Today with Dynamics 365 Customer Service and Case Management
- Exceed customer expectations
- Deliver positive customer experiences faster
- Optimize resources and help technicians be more efficient
- Reduce operational costs
Dynamics 365 Customer Service implementation
Setup your company by implementing Customer Service for Dynamics 365 Customer Service.
After Deployment, you will be able to:
- Have a full service case management system using Dynamics 365 Customer Service
- Organize accounts, contacts and vendors to provide better Customer Service
- Extend the Application with custom Line of Business (LOB) “model-driven” Apps
- Create custom dashboard and and “views”
- Import and export customer records from Dynamics 365
Dynamics 365 Customer Service: Includes:
- Import Accounts, Vendors, and Customers with their Contact f(Limit (600 records)
- Configure Dynamics 365 Customer Service System Settings
- Create and User Roles and Custom Users Roles
- Setup Case Management System
- Customer Service Training Class
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