any location of your choice MOC 6293 Windows 7, 8 and 10 Training - Dynamics Edge

any location of your choice MOC Course 6293 Windows 7, 8 and 10 Training -> Troubleshooting and Supporting Windows 7 in the Enterprise

Dynamics Edge4.67 4.67 out of 50 stars, based on 80 reviews.*

Make a selection of Dynamics Edge Microsoft Official Course 6293 high quality Windows 7, 8 and 10 training course at your best convenience. Custom courses could be an option for you.

This three-day instructor-led course will teach IT Professionals, experienced with Microsoft Windows XP and Windows Vista in a Tier 2 support environment, how to support the operating system and solve technical troubleshooting problems in a Windows 7 and Windows Server 2008 R2 networking environment.

This course also directly supports the EDST exam.

Who Should Attend

The primary audience for this course is the Enterprise Desktop Support Technician (EDST) providing Tier 2 support. The secondary audience for this course is the Desktop Support Technician (DST) in an Upper MORG Organization.

EDSTs are experienced IT Professionals who focus on a broad range of desktop operating system, desktop application, mobile device, networking, and hardware support issues. EDSTs must combine technical expertise with problem solving and decision making skills and a deep understanding of their business and technical environments to quickly resolve support issues. They consider all variables, justify resolutions with a logical troubleshooting approach, and relate tradeoffs while adhering to business and technical requirements and constraints. EDSTs are primarily responsible for the maintenance and support of PC desktops, installing and testing line-of-business applications on end-user computers, and physically making changes to user desktops or re-images as required.

EDSTs have used previous versions of Microsoft Windows desktop operating systems and may have experience with Microsoft Windows Server operating systems. Their job requires them to keep their skills and knowledge current with new versions and updates of technology as defined by the business environment. They use EMS/PowerShell scripts for routine tasks and bulk operations. They conduct most server management tasks remotely by using Terminal Server or other administration tools installed on their local workstations.

What You'll Learn

After completing this course, students will be able to troubleshoot:

  • Startup issues on a computer with Windows 7 installed.
  • Issues related to the application of Group Policy.
  • Issues related to hardware devices and device drivers.
  • Issues related to network connectivity.
  • Remote connectivity issues.
  • User profile and logon script issues.
  • Issues related to security systems such as Encrypting File Systems (EFS), BitLocker, and file permissions.
  • Issues related to operating system features and applications.
  • Issues related to performance.

*NOTE: if an average rating and rating count are shown on this page, they are based on all reviews associated with Dynamics Edge that are shown on the review page, and are not restricted to reviews only for the particular courses offered on this page.