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Dynamics Edge offers Microsoft Dynamics CRM System Administrator Training. You should click on the image below to find out more about our Dynamics 365 Training offerings.



One of the best courses is Dynamics Edge Course 816713 - Dynamics CRM System Administrator Training - Microsoft Dynamics 365 Customer Engagement Online Deployment (CRM) while preparing for Exam MB2-715 

More information about Course 816713
Microsoft Dynamics 365 Customer Engagement Online Deployment (CRM) MB2-715

Course Description

This course, 816713, helps to prepare you for Microsoft Exam MB2-715: Microsoft Dynamics 365 customer engagement Online Deployment. This course 816713 by Dynamics Edge is the first part of from a series of 2 courses, this particular course is Course 816713 and the other Dynamics Edge course which we also offer in a separate distinct course, is Course 822716. Both of these Dynamics Edge courses indeed help you prepare for exams MB2-715 and MB2-716 together. This course 816713 only, is helping you to prepare for Exam MB2-715 only in this case. Use this link now to access COURSE 822715, which consists of courses 816713 and 822716 combined as one MCSA Dynamics 365 Training Bundle Course to prepare for both exams MB2-715 and MB2-716 at the same time, and also you can get the Dynamics 365 MCSA Badge when you pass both of these exams!

This Dynamics CRM System Administrator Course 816713 (corresponding Exam MB2-715 training prep course) is a two-day instructor-led workshop that provides students who maintain and administer Dynamics 365 / CRM or Customer Engagement plans, with the skills and knowledge to manage and deploy the Dynamics 365 (CRM) infrastructure platform. People who extend Dynamics 365 CRM and develop applications for Dynamics CRM might also find this course useful.

Corresponding exam: MB2-715 Microsoft Dynamics 365 customer engagement Online Deployment

Who is the best audience for this course?

The truth is, that the primary audience for this course 816713 are system administrators of Dynamics CRM, as well as individuals who administer and maintain Dynamics 365 (CRM). These individuals are the ones who actually perform maintenance and administration as part of their primary area of responsibility, or are deeply involved in environments where Dynamics CRM System Administration plays a key role in the organization.

The secondary audiences for this Dynamics CRM Training course are individuals who are Power Users of Dynamics 365 CRM software. As this class will help support & manage the base of users in the enterprise or organization.

After you finish this workshop, you should be able to understand and/or be able to do the following:

  • Integration with other Microsoft Online Business Solutions
  • Managing and Administering Microsoft Dynamics 365 Apps
  • Microsoft Dynamics 365 integration with Microsoft Outlook
  • Manage and Administer Microsoft Dynamics 365 Instances
  • Administer Microsoft Dynamics 365 Subscriptions
  • Administer Microsoft Dynamics 365 Updates
  • Administer, Manage and Configure Mobile Devices
  • Be Prepared to Take Microsoft Dynamics 365 customer engagement Online Deployment Exam MB2-715

816713 Course Outline

Module 1: Getting Started with Microsoft Dynamics 365

Lessons

  • Dynamics 365 Online Customer Engagement (Dynamics 365 CRM) System Administration Overview
  • Understand Office 365 Tenant for Dynamics 365 CRM (Customer Engagement) and the System Administration deployment panel.

Module 2: How to Manage Microsoft Dynamics 365 Subscriptions

Lessons

  • Microsoft Online services administrative roles
  • Sign-up for a subscription, Administer and Manage users
  • User account synchronization in Dynamics cRM 365

Module 3: Manage Microsoft Dynamics 365 Instances

Lessons

  • Office 365 Underlying Tenant
  • Manage storage, and manage administrative email notifications
  • Overview of instances
  • Administer instances

Module 4: Managing Microsoft Dynamics 365 Upgrades

Lessons

  • Approve Updates to Dynamics 365
  • Dynamics 365 Update Policy

Module 5: Integration with other Microsoft Online Business

Lessons

  • Office 365 Groups
  • Skype for Business
  • Yammer
  • Delve
  • Microsoft Exchange
  • Microsoft Social Engagement
  • Microsoft OneNote
  • Microsoft SharePoint
  • Microsoft OneDrive

Module 6: Managing Microsoft Dynamics 365 Apps

Lessons

  • App Designer
  • Overview of PowerApps
  • Introduction to App Modules
  • Site Map Designer
  • Getting more apps from AppSource

Module 7: Microsoft Dynamics 365 integration with Microsoft Outlook

Lessons

  • Configure Microsoft Dynamics 365 for Outlook
  • Synchronized fields
  • Leverage Dynamics 365 App for Outlook
  • Overview of Microsoft Dynamics 365 for Outlook

Module 8: Configure and Manage Mobile Devices

Lessons

  • Managing, deploying and administering apps for mobile devices
  • Configuring entities for mobile, and administering them.

Module 9: Review

Lessons

  • Microsoft Dynamics 365 customer engagement Online Deployment - Microsoft Exam MB2-715 Training
  • Managing Microsoft Dynamics 365 Apps
  • Manage Microsoft Dynamics 365 Subscriptions
  • Manage Microsoft Dynamics 365 Instances
  • Managing Microsoft Dynamics 365 Updates
  • Integration with other Microsoft Online Business Solutions
  • Microsoft Dynamics 365 integration with Microsoft Outlook
  • Configure and Manage Mobile Devices

Prerequisites

This course requires that you meet the following prerequisites:

  • You should have basic computer entry skills, such as ability to use Microsoft Word or similar program.
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