Outlook 2019, Level 1 - Introduction
Versions 2013, 2016, 2019, Office 365, & Online are also available.
Course Outline
Lesson 1 - Outlook Basics
- Introducing Outlook
- Setting Up an E-Mail Account
- Examining the Outlook Screen
- Using the Navigation Pane & the Folders Pane
- Using Reading View
- Changing Screen Magnification
- Navigating with the Ribbon
- Showing & Hiding the Ribbon
- Customizing Outlook
- Using Keyboard Shortcuts
- Using Tell Me to Obtain Help
- Using Help
Lesson 2 - Composing & Sending E-Mail
- a Look at the Mail Module
- Creating an E-Mail Message
- Using the Auto-Complete List
- Checking Spelling
- Using Signatures
- Saving a Message Draft
- Formatting an E-Mail Message
- Using Stationery
- Applying Themes
- Sending Attachments
- Inserting Images into a Message
- Inserting Online Images
- Adding Shapes
- Adding Icons
- Adding D Models
- Setting the Priority of a Message
- Request a Read or Delivery Receipt
- Inserting a Hyperlink
Lesson 3 - Receiving E-Mail
- Checking for E-Mail
- Reading E-Mail
- Using Focused Inbox
- Viewing Unread Messages Only
- Replying to a Message
- Forwarding a Message
- Resend or Recall a Message
- Using the Reading Pane
- Replying from the Reading Pane
- Previewing Attachments
- Saving and Opening Attachments
- Displaying Message Participant Information
- Creating Automatic Replies
- Subscribing to RSS Feeds
Lesson 4 - E-Mail Management
- Marking Messages as Unread
- Flagging Messages
- Using Categories
- Arranging Messages
- Deleting Messages
- Working with Message Folders
- Adding a Folder to Favorites
- Using Search Folders
- Searching for Messages
- Saving Messages to a File
- Printing Messages
- Managing Junk Mail
- Using Rules to Process Email
- Using Quick Steps
- Viewing Messages by Conversation
- Saving Keystrokes with Quick Parts
- Modifying New Mail Notifications
Lesson 5 - Working with Contacts
- Adding a New Contact
- Changing Contact Information
- Assigning a Category to a Contact
- Changing Contact Views
- Deleting a Contact
- Sending a Message to a Contact
- Forwarding a Business Card
- Searching for a Contact
- Creating a Contact Group
- Sending Email to a Contact Group
- Adding a Contact Picture
- Creating Contact Folders
Lesson 6 - Working with the Calendar
- Scheduling an Appointment
- Navigating the Calendar
- Modifying Appointments
- Setting Appointment Reminders
- Scheduling a Meeting
- Scheduling an Event
- Scheduling a Recurring Item
- Changing Calendar Options
- Sharing a Calendar
- Printing a Calendar
- Working with Multiple Calendars
- Working with Calendar Groups
Lesson 7 - Using Tasks
- Creating Tasks
- Using the To-Do Bar
- Editing Tasks
- Creating Recurring Tasks
- Marking Off a Task
- Changing Task Views
- Assigning Tasks to Others
Lesson 8 - Working with Notes
- Creating Notes
- Reading & Modifying Notes
- Color Categorizing a Note
- Resizing & Deleting Notes
- Printing Notes
Creating Appointments & Tasks from Notes