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- Virtual instructor Led Training
- Complete Hands-on Labs
- Softcopy of Courseware
- Learning Labs
- Virtual instructor Led Training
- Complete Hands-on Labs
- Softcopy of Courseware
- Learning Labs
- You can use your Purchase Card and checkout
- The GSA Contract Number: 47QTCA20D000D
- Call 800-453-5961 for details
- Customize your class
- Delivery Onsite or Online for your organization
- Choice of Dates when and where you want
- Guidance in choosing and customizing your class
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Get Started Today with Dynamics 365 Customer Service and Case Management
- Exceed customer expectations
- Deliver positive customer experiences faster
- Optimize resources and help technicians be more efficient
- Reduce operational costs
Dynamics 365 Customer Service implementation
Setup your company by implementing Customer Service for Dynamics 365 Customer Service.
After Deployment, you will be able to:
- Have a full service case management system using Dynamics 365 Customer Service
- Organize accounts, contacts and vendors to provide better Customer Service
- Extend the Application with custom Line of Business (LOB) “model-driven” Apps
- Create custom dashboard and and “views”
- Import and export customer records from Dynamics 365
Dynamics 365 Customer Service: Includes:
- Import Accounts, Vendors, and Customers with their Contact f(Limit (600 records)
- Configure Dynamics 365 Customer Service System Settings
- Create and User Roles and Custom Users Roles
- Setup Case Management System
- Customer Service Training Class
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