Dynamics 365 Enterprise and Business Training

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Software Solutions and Consulting

Consulting

We offer several tailored consulting packages for Microsoft Dynamics products.

Dynamics “911”

For immediate response, call (800) 453-5961

This service is for companies who need immediate results, due to a loss of key personnel, firing of the system implementer, and/or need of in-house staff for project management.

The focus is to enable your team to manage your Dynamics CRM, AX, GP or NAV project as quickly and effectively as possible. Dynamics Edge has provided support to hundreds of companies using Dynamics software. Our consultants and technical trainers are professionals with years of industry experience.

Package may include the following:

  • Dynamics AX, CRM, GP and/or NAV skills and gap analysis.
  • Dynamics and business process planning and customization.
  • Implement the “shortest path” to rebuild key personal, talent and skills.
  • Line of business user training: Sales, Marketing, and/or Service.
  • Customization, administration, and consulting services.

Dynamics CRM 365 Immediate Productivity Pack

If you company is planning a Dynamics CRM 365 roll out, you will need to focus on user adoption, business processes, and limited customizations to hit the ground running.

We can provide assistance with:

  • Dynamics CRM and business process planning and customization.
  • Efficient loading of customer data and company information into CRM
  • Line of business user consultation and training: sales, marketing, and service.

Dynamics CRM 2016/2015/2013/2011 Online

Ideal for mid-size companies using (or soon to be using) an online/hosted Dynamics CRM solution. This foundation package provides setup of information architecture, document management, and security.

Involves the following:

  • Dynamics CRM and Business Process planning and customization.
  • Loading customer data and company information
  • Line of business user training: sales, marketing, service
  • Customization, administration and consulting

Dynamics CRM 2016/2015/2013/2011 On-Premise

For companies running the on-premise version of Dynamics CRM. Consulting solution is based upon information architecture, business process, document management and security enhancements.

Involves the following:

  • Dynamics CRM and Business Process planning and customization.
  • Loading customer data and company information
  • Line of business user training: sales, marketing, service
  • Customization, administration and consulting

Dynamics CRM 2016/2015/2013/2011 Reboot

Your company has launched Dynamics CRM, but has since struggled to achieve optimal performance. We will help you turn your CRM installation into a successful sales system.

A basic “reboot” utilizes/includes:

  • Use our expansive knowledge of the product to revitalize your CRM installation
  • Immediate identification of glaring shortcomings in the current environment
  • Recommend and implement changes that will yield the biggest productivity improvements
  • Create plan for continuous future improvements to the CRM system

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