| Length: | 3 Days |
| Published: | February 06, 2008 |
| Language(s): | English, Chinese (Simplified), French, German, Italian, Japanese, Russian, Spanish |
| Audience(s): | IT Professionals |
| Level: | 200 |
| Technology: | Microsoft Dynamics CRM 4.0 |
| Type: | Course |
| Delivery Method: | Instructor-led (classroom) |
| About this Course
This three-day instructor-led course provides students with the tools to configure and customize Microsoft Dynamics CRM 4.0. Configuration topics include setting up business management functions such as:
The course also focuses on using the Microsoft Dynamics CRM 4.0 Customization tools to customize the following system components:
The following customization topics are outside the scope of this course, but are introduced here to provide students with insight into potential advanced customization features:
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| Audience Profile
This course is intended for Microsoft Dynamics CRM Implementation Consultants and System Administrators and Customizers who will configure the application’s organizational settings and customize the application using its built-in customization tools. The course is not intended for developers who customize the application using Web development, JavaScript (JScript), DHTML, and the Microsoft Dynamics CRM SDK. |
| At Course Completion
The course completion objectives are:
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